Surface Spell
Surface Spell ~ Rendez-vous de printemps ~ Robe vintage Lolita OP Robe taille empire brodée
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- Caractéristiques :
- Il s'agit d'une robe taille empire Lolita vintage, avec quatre options de couleurs au choix.
- Il présente des manches bouffantes, une fermeture éclair latérale, une encolure à volants, un accessoire métallique sous la poitrine, une ceinture et un dos en V.
- La conception de la robe longue comprend une taille empire avec des motifs floraux brodés sur l'ourlet.
- Tissu : Mousseline brodée, accessoires en métal
- Petit rappel :
- Le prix comprend uniquement une robe et un tour de cou.
- Le corsage affiché sur la poitrine du modèle n'est pas inclus dans le prix et doit être acheté séparément.
- La photo du modèle montre l'effet de la robe longue portée avec un jupon.
- Délai de traitement : Précommande, Expédition sous 3 mois (week-ends/jours fériés exclus)
- Nom de marque : Surface Spell
- Code produit : LOL-DRE-2480
Total Delivery Time = Processing Time + International Shipping Time
📦 Processing Time
- Ready to Ship (In Stock): Ships within 48 hours
- Standard Items: Ships within 7–10 business days
- Pre-Order Items: Typically require 10+ business days or longer to process. Please check the product page for specific estimated times.
✈️ International Shipping Time
- DHL: 3–7 business days
- EMS: 15–25 business days
- Yanwen PL/Cainiao: 10-20 business days
- Eyoubao / Airmail: 15–35 business days
Customer Reviews
I ordered with an expected delivery of mid March, only to have it delivered the end of April. The customer service throughout the delays was subpar and offered no compensation for the failure on their part. And when I finally received the dress while it was depicted as being a soft yellow it's actually a deep mustard. Due to the months of hassle I'm keeping the dress as it is well constructed.
I'm really sorry to hear about the delay and the issues you faced with customer service. I understand how frustrating that must have been, and I truly appreciate your patience and understanding. As you mentioned, this dress is custom-made, and the intricate craftsmanship does take time to ensure the highest quality. We do state on our page that it can take up to three months to process.
I'm glad to hear that you're keeping the dress and that you find it well-constructed. While I understand the color wasn't exactly as you expected, I hope you can still enjoy wearing it. We're committed to improving our customer service and communication, and I hope we can provide you with a much better experience next time.
Thank you for your understanding, and we really hope to make it right with you in the future. :)
Pros: Fits me well and true to sizing. I went with an XS even though I was worried the waist would be too snug but because it’s an empire waist dress, the bust measurement is most important. I like how it was a little loose.
Cons: I got the yellow and the color is more of a mustard gold. It is much more dull. The zipper gets stuck halfway so the enclosure is not the best quality and may break overtime. It comes with a choker necklace but I noticed the elastic was twisted. Not sure if on purpose or a sewing error.
Thank you so much for taking the time to share your feedback with us. We're really glad to hear that the dress fits you well and true to sizing, and that it's comfortable and has a nice shape even without a petticoat. The details and butterfly elements must make it extra special![^31^]
However, we understand your concerns about the color and quality. The mustard gold color might not have been what you expected, and we apologize for any inconvenience caused by the zipper issue and the twisted elastic on the choker necklace. We appreciate your understanding and hope you continue to enjoy your dress!