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Total Delivery Time = Our Processing Time + International Shipping Time
Processing Time
42lolita offers both in stock and pre-order items. For in stock items, our processing time is 5-7 days. For made to order items or pre-order items, the processing time is usually 10-20 working days or more. Some pre-order items may take more than 2 months to make.
International Shipping Time
It depends on the shipping method you choose. It takes 15-35 days via eyoubao or airmail; 7-15 days via EMS; 6-9 days via FedEx; 5-7 days via DHL.
Due to factors of light, shooting angle, filter when the brands take their modeling photos, as well as different viewing screen, there may be slight color deviation. Please take this into consideration before your order. Before international shipping, we will always do double quality checking, and will email you if we find very obvious color difference.
Please kindly note that we are not responsible for the customs fee, but will be on you when the parcels arrive at your local customs office. Thanks for your kind understanding.
Some of my items in my order arrived broken, however when I showed the items they offered tips on how to fix + a coupon! I really appreciate them helping me especially since I've ordered before and this hasn't happened. I was gonna order again anyway but I'll probably be a regular at this point!
Thank you for your understanding and for sharing your experience. We're sorry to hear that some items arrived broken, but we're glad our team was able to assist you with solutions and a coupon to make it right.
We value your loyalty and are committed to providing you with the best service. We look forward to serving you again and ensuring a smooth experience in the future! :)
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