the shirt it very pretty! but one problem i have is that i can’t button the shirt, it’s mostly due to the shape of the button, i spend 5 mins trying to button one but i ended up giving up so i don’t think i’ll wear this shirt in the future
We are so sorry to hear about the buttoning issue on your new Lolita shirt. We have reviewed the design and confirmed that the buttons are indeed standard round buttons, which should not present any unusual challenges in fastening.
It seems the difficulty you're experiencing might be due to the buttonholes being too small. As a temporary solution, you could consider gently enlarging the buttonholes to accommodate the buttons more easily. We apologize for any inconvenience this may have caused and are glad to hear that our customer service team has already been in touch with you to offer a coupon as a gesture of goodwill.
We appreciate your understanding and patience, and we hope this solution will allow you to enjoy your new shirt. :)