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Total Delivery Time = Our Processing Time + International Shipping Time
Processing Time
42lolita offers both in stock and pre-order items. For in stock items, our processing time is 5-7 days. For made to order items or pre-order items, the processing time is usually 10-20 working days or more. Some pre-order items may take more than 2 months to make.
International Shipping Time
It depends on the shipping method you choose. It takes 15-35 days via eyoubao or airmail; 7-15 days via EMS; 6-9 days via FedEx; 5-7 days via DHL.
Due to factors of light, shooting angle, filter when the brands take their modeling photos, as well as different viewing screen, there may be slight color deviation. Please take this into consideration before your order. Before international shipping, we will always do double quality checking, and will email you if we find very obvious color difference.
Please kindly note that we are not responsible for the customs fee, but will be on you when the parcels arrive at your local customs office. Thanks for your kind understanding.
I didn't interact with customer service, so I won't be able to comment on it. This is my first Lolita dress but it was very nice. I'm not a pro, so I'm not sure if it was better or worse than the standard, but I really like it!
Thank you for sharing your thoughts on your first Lolita dress purchase with us! We're delighted to hear that you're pleased with the dress and found it to be very nice. It's wonderful to know that you've enjoyed your experience, even if it's your first foray into the world of Lolita fashion.
We appreciate your honesty and understand that you might not have a basis for comparison, but your satisfaction is the best endorsement we could ask for. We look forward to being a part of your journey as you explore more of the Lolita style! ^^
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