At 42Lolita, we deliver dreams to every corner of the world. From our studio to your doorstep, here’s everything you need to know about how we ship your favorite Lolita pieces safely and efficiently.
🕰️ Processing Time
At 42Lolita, different types of items have different preparation times before shipment:
✅ In-Stock Items (Clothing & Shoes)
Processing Time: 7–10 business days. These are items we source from our suppliers after your order. We prepare and ship them once received and inspected.
🧵 Made-to-Order Shoes & Custom-Sized Dresses
Estimated Time: 1-2 months. These items are handmade or tailored to your measurements. Production time varies by our brand partners and complexity.
📦 Pre-Order Items (Brand New Releases)
Estimated Time: Several weeks to a few months. Timing depends on the brand’s release schedule and production progress. If we receive any updates or delays from the brand, we’ll notify you as soon as possible.
⏳ Please note that mixed orders containing in-stock and made-to-order items will be shipped together unless you request split shipping.
🚚 Shipping Options (Worldwide)
| Shipping Method | Estimated Time | Tracking Available | Best For |
|---|---|---|---|
| Economic Shipping (SAL/ Chinese Air) | 25–45 business days | ✅ | Budget-friendly, non-urgent |
| EMS Express | 15–25 business days | ✅ | Faster standard delivery |
| DHL | 3–7 business days | ✅ | Urgent or premium shipping |
| Yanwen Express / Cainiao | 7–15 business days | ✅ | Select countries only |
📦 Shipping fees are calculated at checkout based on destination and weight.
🌐 Where Do We Ship?
We currently ship to over 80 countries, including:
- United States, Canada, UK, Australia, Germany, France, Italy, Netherlands, Norway, Sweden, Spain, Israel, Malaysia, Singapore, etc.
Can’t find your country at checkout? Contact us, and we’ll help!
📦 Tracking Your Order
Once your order ships, we’ll send you a shipping confirmation email with your tracking link. You can also track your package anytime via our Order Tracking Page or using the shipping company’s website.
📌 Customs, Duties & Taxes
- Most packages are not taxed, but if you choose Yanwen Shipping to the US or EU, customs duties are already included in the shipping fee. Please check the shipping options at checkout for clear “Duties Included” notes.
- These fees (if any) are the responsibility of the recipient.
- If you refuse delivery due to customs issues, shipping fees are non-refundable.
✨ We recommend checking with your local customs office for specific import rules before ordering.
❗ Delays & Delivery Issues
While most parcels arrive on time, external delays may occur (e.g., customs, weather, pandemic policies).
If you experience delays over 20 working days beyond the estimated window, please reach out—we’ll help follow up.
We strongly recommend adding shipping insurance at checkout. It provides compensation for delays, transit damage, or loss. For details, please visit our “Insurance and Claims Process” page.
♻️ Go Green with Us
We support sustainable logistics through our Go Green Plus initiative:
We are proud to partner with DHL and have been awarded the "Go Green Plus" badge. This certification reflects our commitment to reducing our environmental footprint by choosing eco-friendly shipping options. When you shop with us, you can feel good knowing your order is being delivered through a greener, more sustainable logistics solution.
❓ Frequently Asked Questions
Q: Can I change my shipping address after placing an order?
A: Yes, if the order hasn’t shipped yet. Please email us within 24 hours.
Q: My package is marked delivered, but I didn't receive it.
A: Please check with neighbors or your local post office. Still no luck? Contact us—we’ll assist immediately.
Q: Do you ship to PO Boxes or APO addresses?
A: Yes, but only with certain carriers (e.g., Yanwen, EMS). DHL/FedEx does not deliver to PO Boxes.
❤️ Still Have Questions?
📧 Email us anytime: support@42lolita.com
📮 Or visit our Contact Page
We’re always happy to help you shop with confidence.