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Total Delivery Time = Our Processing Time + International Shipping Time
Processing Time
42lolita offers both in stock and pre-order items. For in stock items, our processing time is 5-7 days. For made to order items or pre-order items, the processing time is usually 10-20 working days or more. Some pre-order items may take more than 2 months to make.
International Shipping Time
It depends on the shipping method you choose. It takes 15-35 days via eyoubao or airmail; 7-15 days via EMS; 6-9 days via FedEx; 5-7 days via DHL.
Due to factors of light, shooting angle, filter when the brands take their modeling photos, as well as different viewing screen, there may be slight color deviation. Please take this into consideration before your order. Before international shipping, we will always do double quality checking, and will email you if we find very obvious color difference.
Please kindly note that we are not responsible for the customs fee, but will be on you when the parcels arrive at your local customs office. Thanks for your kind understanding.
the dress is very pretty and good quality though I’ve noticed some loose threads before I even put it on when I did it felt nice on my body not itchy or anything it was a little big but that was my fault cause I didn’t take measurements but then I noticed one of the sleeves had a rip ?? I was honestly angry cause I paid 91 dollars for this dress and I honestly don’t know how I’m going to fix it I cannot sew, but otherwise the dress was very pretty and I love it a lot
Thank you for taking the time to share your feedback with us. We're really sorry to hear about the issue with the sleeve. That's definitely not what we want our customers to experience. The dress is meant to bring joy, not frustration.
We suggest you consider finding a local tailor to repair it. As a gesture of our apology and to acknowledge the inconvenience caused, our customer service team will be in touch with you shortly to offer a compensation measure for you.
We hope to provide you a happy shopping experience next time. Thank you for your understanding and patience. :)
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