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Total Delivery Time = Our Processing Time + International Shipping Time
Processing Time
42lolita offers both in stock and pre-order items. For in stock items, our processing time is 5-7 days. For made to order items or pre-order items, the processing time is usually 10-20 working days or more. Some pre-order items may take more than 2 months to make.
International Shipping Time
It depends on the shipping method you choose. It takes 15-35 days via eyoubao or airmail; 7-15 days via EMS; 6-9 days via FedEx; 5-7 days via DHL.
Due to factors of light, shooting angle, filter when the brands take their modeling photos, as well as different viewing screen, there may be slight color deviation. Please take this into consideration before your order. Before international shipping, we will always do double quality checking, and will email you if we find very obvious color difference.
Please kindly note that we are not responsible for the customs fee, but will be on you when the parcels arrive at your local customs office. Thanks for your kind understanding.
This product arrived with stripes of hot glue all over it, and the trim was torn. So disappointed.
We are truly sorry to hear about the issues you experienced with your hairband. We understand how disappointing it can be when a product does not meet your expectations. As a handmade item, it is possible for some glue marks to appear due to the crafting process, but we certainly do not want this to affect your satisfaction.
We sincerely apologize for the torn trim and any inconvenience caused. Your feedback is very important to us, and we will improve our quality control and ensure better craftsmanship in the future.
Thank you for bringing this to our attention. We value your understanding and hope to have the opportunity to make it right.
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