Customer Reviews
Based on 2 reviews
50%
(1)
50%
(1)
0%
(0)
0%
(0)
0%
(0)
A
Quality:
Shipping:
Service:
Great hair clip, looks super luxurious and the hair claw part is sturdy and well-made. Unfortunately on one side of the bow the two blue beads and gold charm at the bottom were separated from the main bow. Couldn't figure out how to reattach them so had to throw them away, but the hair clip otherwise still looks great
We're delighted to hear that the hair clip exudes a luxurious look and that the hair claw is sturdy and well-crafted. However, we're sorry to know that some beads and the gold charm arrived detached on one side. We are sorry for the inconvenience this has caused and appreciate your understanding. We hope the clip still adds a touch of elegance to your style, and we're glad you find it great despite the minor issue. :)
L
Quality:
Shipping:
Service:
Sadly Missing some gemstones, but looks amazing otherwise
Update: 42Lolita sent me gemstones to fix the bow for free, so good!
Oh, we are sorry to hear that the gemstones are missing. Please do not worry, we have negotiated with the brand and they will send 2 gemstones and we will ship to you for free. Sorry for the inconvenience caused and we will be more careful with this detail when do quality checking in the future. Thanks for your kind understanding. :)
