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Total Delivery Time = Our Processing Time + International Shipping Time
Processing Time
42lolita offers both in stock and pre-order items. For in stock items, our processing time is 5-7 days. For made to order items or pre-order items, the processing time is usually 10-20 working days or more. Some pre-order items may take more than 2 months to make.
International Shipping Time
It depends on the shipping method you choose. It takes 15-35 days via eyoubao or airmail; 7-15 days via EMS; 6-9 days via FedEx; 5-7 days via DHL.
Due to factors of light, shooting angle, filter when the brands take their modeling photos, as well as different viewing screen, there may be slight color deviation. Please take this into consideration before your order. Before international shipping, we will always do double quality checking, and will email you if we find very obvious color difference.
Please kindly note that we are not responsible for the customs fee, but will be on you when the parcels arrive at your local customs office. Thanks for your kind understanding.
the shirt it very pretty! but one problem i have is that i can’t button the shirt, it’s mostly due to the shape of the button, i spend 5 mins trying to button one but i ended up giving up so i don’t think i’ll wear this shirt in the future
We are so sorry to hear about the buttoning issue on your new Lolita shirt. We have reviewed the design and confirmed that the buttons are indeed standard round buttons, which should not present any unusual challenges in fastening.
It seems the difficulty you're experiencing might be due to the buttonholes being too small. As a temporary solution, you could consider gently enlarging the buttonholes to accommodate the buttons more easily. We apologize for any inconvenience this may have caused and are glad to hear that our customer service team has already been in touch with you to offer a coupon as a gesture of goodwill.
We appreciate your understanding and patience, and we hope this solution will allow you to enjoy your new shirt. :)
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