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Total Delivery Time = Our Processing Time + International Shipping Time
Processing Time
42lolita offers both in stock and pre-order items. For in stock items, our processing time is 5-7 days. For made to order items or pre-order items, the processing time is usually 10-20 working days or more. Some pre-order items may take more than 2 months to make.
International Shipping Time
It depends on the shipping method you choose. It takes 15-35 days via eyoubao or airmail; 7-15 days via EMS; 6-9 days via FedEx; 5-7 days via DHL.
Due to factors of light, shooting angle, filter when the brands take their modeling photos, as well as different viewing screen, there may be slight color deviation. Please take this into consideration before your order. Before international shipping, we will always do double quality checking, and will email you if we find very obvious color difference.
Please kindly note that we are not responsible for the customs fee, but will be on you when the parcels arrive at your local customs office. Thanks for your kind understanding.
Great hair clip, looks super luxurious and the hair claw part is sturdy and well-made. Unfortunately on one side of the bow the two blue beads and gold charm at the bottom were separated from the main bow. Couldn't figure out how to reattach them so had to throw them away, but the hair clip otherwise still looks great
We're delighted to hear that the hair clip exudes a luxurious look and that the hair claw is sturdy and well-crafted. However, we're sorry to know that some beads and the gold charm arrived detached on one side. We are sorry for the inconvenience this has caused and appreciate your understanding. We hope the clip still adds a touch of elegance to your style, and we're glad you find it great despite the minor issue. :)
Sadly Missing some gemstones, but looks amazing otherwise
Update: 42Lolita sent me gemstones to fix the bow for free, so good!
Oh, we are sorry to hear that the gemstones are missing. Please do not worry, we have negotiated with the brand and they will send 2 gemstones and we will ship to you for free. Sorry for the inconvenience caused and we will be more careful with this detail when do quality checking in the future. Thanks for your kind understanding. :)
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